Meet the specialists: effective telephone consultations

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#hellomynameis – Olivia, Media Technologist

#hellomynameis – Olivia, Media Technologist

With communication at the heart of GatewayC and fundamental to improving patient care, this blog series focuses on introductions and reflections from the team behind the programme. In this post, we’re introducing Olivia, Media Technologist at The Christie School of...

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Friday 13th November 2020

Missed our free GatewayC webinar on Effective Telephone Consultations? Watch our recording here.

In this webinar, GatewayC met Alison Franklin, a Senior Trainer at the Maguire Communication Skills Training Unit based at The Christie, who answered key questions from our audience. These questions included:

How can I end a telephone consultation with a patient who talks excessively?
How can I manage a patient who may have difficulties speaking?
What are the risks and benefits of telephone consultations?

 

In our upcoming ‘Meet the Specialists’ series, we will be speaking to Dr Ben Noble, Dr Anthony Cunliffe and Professor Gordon Jayson.

Find out more:

  • Watch GatewayC’s full webinar library here
  • Register for our free webinar on Improving Early Diagnosis here
  • Access GatewayC’s Improving the Quality of Your Referral course here

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Latest from the Blog

#hellomynameis – Olivia, Media Technologist

#hellomynameis – Olivia, Media Technologist

With communication at the heart of GatewayC and fundamental to improving patient care, this blog series focuses on introductions and reflections from the team behind the programme. In this post, we’re introducing Olivia, Media Technologist at The Christie School of...

read more

Related Posts

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.