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Meet the specialists: effective telephone consultations
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With communication at the heart of GatewayC and fundamental to improving patient care, this blog series focuses on introductions and reflections from the team behind the programme. In this post, we’re introducing Dr. Ben Noble, creator of GatewayC Cancer Maps. Could...
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Friday 13th November 2020
Missed our free GatewayC webinar on Effective Telephone Consultations? Watch our recording here.
In this webinar, GatewayC met Alison Franklin, a Senior Trainer at the Maguire Communication Skills Training Unit based at The Christie, who answered key questions from our audience. These questions included:
|•||How can I end a telephone consultation with a patient who talks excessively?|
|•||How can I manage a patient who may have difficulties speaking?|
|•||What are the risks and benefits of telephone consultations?|
In our upcoming ‘Meet the Specialists’ series, we will be speaking to Dr Ben Noble, Dr Anthony Cunliffe and Professor Gordon Jayson.
Find out more:
- Watch GatewayC’s full webinar library here
- Register for our free webinar on Improving Early Diagnosis here
- Access GatewayC’s Improving the Quality of Your Referral course here