Meet the specialists: effective telephone consultations

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Friday 13th November 2020

Missed our free GatewayC webinar on Effective Telephone Consultations? Watch our recording here.

In this webinar, GatewayC met Alison Franklin, a Senior Trainer at the Maguire Communication Skills Training Unit based at The Christie, who answered key questions from our audience. These questions included:

How can I end a telephone consultation with a patient who talks excessively?
How can I manage a patient who may have difficulties speaking?
What are the risks and benefits of telephone consultations?

 

In our upcoming ‘Meet the Specialists’ series, we will be speaking to Dr Ben Noble, Dr Anthony Cunliffe and Professor Gordon Jayson.

Find out more:

  • Watch GatewayC’s full webinar library here
  • Register for our free webinar on Improving Early Diagnosis here
  • Access GatewayC’s Improving the Quality of Your Referral course here

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Latest from the Blog

Cancer Keys: COVID-19 and Neutropenic Sepsis

Cancer Keys: COVID-19 and Neutropenic Sepsis

Neutropenic sepsis is a potentially fatal complication of anticancer treatment (particularly chemotherapy). Helpful hint: NICE have produced a COVID-19 rapid guideline on the delivery of systemic anticancer treatments. If patients present with COVID-19 symptoms this...

read more

Related Posts

MGUS and Myeloma: What’s the link?

MGUS and Myeloma: What’s the link?

MGUS is a benign condition which does not usually require treatment. However, a small number of patients diagnosed with MGUS will go on to develop myeloma. Understanding MGUS Monoclonal gammopathy of undetermined significance (MGUS) is a benign condition characterised...

read more