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Meet the specialists: effective telephone consultations
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Friday 13th November 2020
Missed our free GatewayC webinar on Effective Telephone Consultations? Watch our recording here.
In this webinar, GatewayC met Alison Franklin, a Senior Trainer at the Maguire Communication Skills Training Unit based at The Christie, who answered key questions from our audience. These questions included:
|•||How can I end a telephone consultation with a patient who talks excessively?|
|•||How can I manage a patient who may have difficulties speaking?|
|•||What are the risks and benefits of telephone consultations?|
In our upcoming ‘Meet the Specialists’ series, we will be speaking to Dr Ben Noble, Dr Anthony Cunliffe and Professor Gordon Jayson.
Find out more:
- Watch GatewayC’s full webinar library here
- Register for our free webinar on Improving Early Diagnosis here
- Access GatewayC’s Improving the Quality of Your Referral course here