Meet the specialists: effective telephone consultations

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Friday 13th November 2020

Missed our free GatewayC webinar on Effective Telephone Consultations? Watch our recording here.

In this webinar, GatewayC met Alison Franklin, a Senior Trainer at the Maguire Communication Skills Training Unit based at The Christie, who answered key questions from our audience. These questions included:

How can I end a telephone consultation with a patient who talks excessively?
How can I manage a patient who may have difficulties speaking?
What are the risks and benefits of telephone consultations?

 

In our upcoming ‘Meet the Specialists’ series, we will be speaking to Dr Ben Noble, Dr Anthony Cunliffe and Professor Gordon Jayson.

Find out more:

  • Watch GatewayC’s full webinar library here
  • Register for our free webinar on Improving Early Diagnosis here
  • Access GatewayC’s Improving the Quality of Your Referral course here

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Latest from the Blog

NEW COURSE: Oesophageal Cancer – Early Diagnosis

NEW COURSE: Oesophageal Cancer – Early Diagnosis

Thursday 25th February 2021 We are delighted to announce that the new Oesophageal Cancer - Early Diagnosis course is now available on GatewayC. Oesophageal cancer is the 14th most common cancer in the UK, accounting for 3% of all new cancer cases with the highest...

read more
Cancer Keys: Brain Tumours and Headaches

Cancer Keys: Brain Tumours and Headaches

Whilst many people may associate brain tumours with headaches, often affected patients do not present with a headache until a later stage, if at all. Potential pitfall: Only up to 16% of brain tumour patients present to their GP with an isolated headache*; some...

read more

Related Posts

NEW COURSE: Oesophageal Cancer – Early Diagnosis

NEW COURSE: Oesophageal Cancer – Early Diagnosis

Thursday 25th February 2021 We are delighted to announce that the new Oesophageal Cancer - Early Diagnosis course is now available on GatewayC. Oesophageal cancer is the 14th most common cancer in the UK, accounting for 3% of all new cancer cases with the highest...

read more
Assessing peripheral neuropathy

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read more